Pam Benham

General Manager, Deer Ridge

“Pam has an amazing gift for making people feel welcome.

She goes above and beyond to be accommodating and make our customer celebrations memorable” Leslie writes.  “With an amazing work ethic, she treats the business like her own.  Her and I are so similar in our approach to the customer’s experience, a shared love for this business and for people – I think of her as a “mini-me” and of course, like family!”

  “BIG T’s is more than a team, we are family”, Pam writes.

Pam Benham is an experienced, passionate Customer Service professional with 35 years of experience in the industry. She currently serves as General Manager at Big T’s and loves it! Pam is also a proud mother of two beautiful daughters, including one who works part-time as a server alongside her at Big T’s. Her greatest joy is being a Nana for the first time to her granddaughter, whom she makes sure to spend quality time with every week.

An avid fan of Big T’s menu items, her family favorite is Poutine, which they believe rivals some of the best in Montreal!

Pam lives by the words of Buddha: “What you think you become; What you feel, you attract; What you imagine, you create”.

“TEAM WORK” – Coming together is the beginning – Keeping together is progress – Working together is success!! (unknown)

Hilary Martin

Catering Manager

“All our servers can’t be Hilarys!”, Andrew declares. “She is a Server at the Deer Ridge location and Catering Sales Manager for Big T’s , customers absolutely love Hilary because she is always positive , happy , and engaging.  Hilary is laughing all the time and jokes with everyone!  She has been at Big T’s for 8 years and working with Leslie for over 12 years.  (Hilary is like a daughter to Me)”, Leslie writes.

A little about Hilary:

With 20 years of service industry experience under my belt, I have an extensive knowledge of the restaurant business which I have now brought back to Big T’s BBQ. Here at Big T’s we are more like a family and it brings me great joy to work with such an amazing team each and every day. I am a wife and mother of two wonderful boys who are my entire world! We are a close family, love spending time together especially those family vacations to Disney – keeps me young at heart!. After all, working at Big T’s BBQ is like being part of one big family, we are all passionate about our work, and it shows in our commitment to serving up genuine hospitality with each plate we put out.

My favorite item on the menu has to be the smoked brisket burger – it’s always delicious!

In life and work alike, I live by the motto “A day without laughter is a day wasted” (Winnie the Pooh). So smile often, stay positive and be sure to come visit us here at Big T’s BBQ!

Juan & Alejandra Albisua

Owners, Big T’s Airdrie

“Juan was our General manager at our McMahon location for over three years and became our very first franchise partner in Dec 2022.  Juan is so dedicated, we have been through a lot together.  His wife Ale is just lovely, also great with customers – they both love the restaurant business and being part of the Airdrie community.  Their passion, hardwork and dedication shines through in all they do! Juan, Ale and their daughter Karina are like family to me.”  Leslie writes.

Juan, Alejandra and Karina (our daughter) Albisua

“We are the proud new owners of Big T’s BBQ – Airdrie. Juan writes.   My wife Alejandra and our daughter Karina are part of this amazing adventure!  We are originally from Mexico and came to Canada in 2006 seeking a new life, to grow our family and open a business. Since 2014, we are proud to call Airdrie, home – its a wonderful community,  we love it here!

With over 25 years of experience in the restaurant industry, we are passionate about customer service and dedicated to providing made-from-scratch BBQ food for all our customers.

In our free time, we enjoy exploring the Rocky Mountains with bike rides and hikes, as well as trying new cuisines.

We are proud to welcome you and your family to visit us and serve you the great taste “of made from scratch” BBQ food – for many years to come!


General Manager – McMahon since Nov 2022

“I have never met a more dedicated person in my life” Leslie writes, “Bill has found his home at Big T’s; this is his last position before retirement, and it was the universe that brought us together.  We get along so well, and respect each other immensely!

Bill is amazing with customers; the staff love and respect him and he will work around the clock to get the work done. Bill was in the military, so our leadership style is very similar, and I love that.  (Bill and I are Comrades)  Bill tells me and others many times how lucky he is to have found a home, with love, respect and appreciation.”

A little about Bill:

“The best things in life come from living outside of your comfort zone”. This one statement pretty much covers my way of doing things, Bill writes.

I am an avid athlete, ultra-runner and Ironman triathlete of five decades with a vibrant history that extends far beyond my competition success. I served in the Canadian Air Force as an Avionics Technician for over three decades, then opened my own restaurant/pub in Kelowna before making the move to Calgary to join Big T’s family. For the last three decades, I’ve been working in the restaurant/pub industry – enjoying all the challenges that come with it.

I am the Pit Boss for McMahon Big T’s Location, and I love it! We are a family here, I like to think that shows in both service and food. I love BBQ! Who doesn’t! I think it’s the playing with the flavor notes that smoke and fire bring to food that makes this such a great thing to share, traditionally BBQ’s brings families together for a meal, after all Big T’s brought me here from Kelowna to Calgary where I get to hang out with my kids/grandkids and share their lives!

My favorite menu items are the brisket (with anything!) and wings.

A few quotes resonate with me: “Save 25% from every raise you get and it will buy you a home” (Sgt Rick Noel) and my own motto “Stay fit, active and have fun – it makes ageing way easier!”

Awards for Big T’s